2018년 11월 10일 토요일

Forging Deep Relationships Across Continents

[This article was first published on 11/9 on Cent here]

One of the many amazing attributes of the Cent team is the ability of each and every member to collaborate and stay in sync across multiple continents and opposite time zones.

At any given time, over half of the Cent team works remotely.

@max and @cameron are based in SF, but travel frequently. @pavan moves between SF/LA as well as the East Coast. I'm in Seoul. @rayma is everywhere. And @dgerm is East Coast based.

Every weekday at a fixed time, @pavan sends out a url that let's us all join a Zoom call. We use those daily calls to discuss how we can keep improving Cent, to set individual tasks in order to implement planned product improvements, and to share any updates regarding on-going tasks or issues related to Cent.

Outside of those typically hour-ish long Zoom calls, Slack keeps us all on the same page. If Zoom calls are primarily product focused, Slack is for everything else. Literally everything, from philosophical rants, to jokes, questions, clarifications, info sharing, appointment setting and customer support.

Just the other day @pavan, @rayma and I spent like 5 hours where we were each individually taking turns managing a super challenging user-related issue while simultaneously communicating with one another on Slack about it.

While the issue itself was super challenging, that's not what I want to focus on. What's most amazing to me was how, through that shared mutual experience that the three of us battled our way through, despite each of us being separated by thousands of miles of land and water, we actually became closer.

Or at least I totally feel closer with them. We've still never met face-to-face, but I'd literally go to war for them any day. And I'd say that for the rest of the team too.

The Cent team is tight af. With each passing day our bonds are getting stronger and our relationships deeper. It's just mind blowing how this is possible despite all living in different places around the world.

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